Privacy Notice
In a digital world where data flows at the speed of light and data storage and process are made simpler and faster, protecting the privacy of individuals is essential for the future of any business and to advance to a truly digital economy. This Privacy Notice demonstrates our full commitment to the right of individuals to privacy and data protection and summarizes how we treat information that may be used to directly or indirectly identify an individual ("Personal Data").
1.1 The MGM Muthu Hotels commitment to protecting the privacy
As we consider you an important customer, our first priority is to offer you exceptional times and stays throughout our properties. Your complete satisfaction and confidence in MGM Muthu Hotels are absolutely essential to us. As part of our commitment to meeting your expectations, we have set up a customer privacy protection policy
This Notice formalizes our commitments to you and describes how MGM Muthu Hotels uses your personal data within the data privacy principles.
1.2 Consent
"Personal data" means any information collected and logged in a format that allows you to be identified personally, either directly (e.g. name) or indirectly (e.g. e-mail) as a natural person. Before providing us with this information, we recommend that you read this document describing our customer privacy protection policy.
1.3 MGM Muthu Hotels data privacy principles
The principles below are applicable within the MGM Muthu Hotels.
1.3.a Transparency: When collecting and processing your personal data, we will communicate all information to you and inform you of the purpose and recipients of the data.
1.3.b Legitimacy: We will collect and process your personal data only for the purposes described in this Notice.
1.3.c Proportionality and accuracy: We will only collect personal data that is necessary within the data processing purpose. We will take all reasonable steps to ensure that the personal data we hold is accurate and up to date.
1.3.d Retention limitation: We will hold your personal data only for the period necessary for processing the same in compliance with the provisions of the law.
1.3.e Access, rectification, opposition: You may access, modify, correct or delete your personal data. You may also oppose the use of your personal data, particularly to avoid receiving sales and marketing information. The details of the department to contact in this respect are shown below (§13) in the clause "Access and modification".
1.3.f Confidentiality and security: We will ensure reasonable technical and organizational measures are in place to protect your personal data against alteration or accidental or unlawful loss, or unauthorized use, disclosure or access..
1.3.g Sharing and international transfer: We may share your personal data within the MGM Muthu Hotels or with third parties (such as commercial partners and/or service providers) for the purposes set out in this Notice. We will take appropriate measures to guarantee security when sharing or transferring such data.
1.3.h No data sell: MGM Muthu Hotels will not sell your personal data.
For any questions concerning MGM Muthu Hotels Data Protection, please contact our Data Privacy department whose details appear in the clause "Access and modification".
1.4 Scope of application
This Privacy Notice applies to:
1.4.a All data processing implemented in our subsidiary and managed hotels, i.e. those operating under an MGM Muthu Hotels brand name listed here. This list is regularly updated.
“MGM MUTHU HOTELS” AND ITS COMMERCIAL SUBSIDIARIES
MGM Muthu Hotels
Leisure Dimensions Limited & Subsidiaries,
OPH - Management Company Unipessoal LTD,
OVBC Management Co. Uni. LTD,
Polvilha Sucesso Uni.Ltd.,
Raga Hotel SA,
Cascata de Sonhos Uni.,
Valmangude Explorações Hoteleiras SA,
Woodbourne European Investments SA,
Welcome Dialogue Uni.,
HRI Ltd
Bright Ventures Limited (BBH),
Westcliff Ventures Limited (WCH),
Verinica Ventures Limited (CPH),
Newton Hotel Management Limited,
Highland Coaches Limited (4 Hotels and Coaches),
Oban Queens Management Limited,
Oban Queens Management Limited,
Damally Management Limited (Royal Thurso),
Fort West End Hotel Management Company Limited
Glasgow Erskine Bridge Hotel Management Company Limited
1.4.b All MGM Muthu Hotels reservation websites, including www.muthuhotelsmgm.com but also brand sites (www.mgmhotelresort.com, www.leisuredimensions.com, www.muthuhighlandheritage.co.uk)
Although our customer privacy protection policies cannot be imposed on our franchised hotels, MGM Muthu Hotels will do its utmost to promote the privacy principles set out in this Notice so that our franchises comply with the applicable laws in relation to the processing of your personal data.
Cookie policy
Like many other websites, MGM Muthu Hotels uses cookies or other tracers on its online sites. These tracers may be installed on your device depending on the preferences that you expressed or may express at any time in accordance with this policy.
A. Why do we have a cookies policy?With a view to provide information and ensure transparency, MGM Muthu Hotels established this policy so that you can learn more about:
The origin and purpose of the information processed when you browse MGM Muthu Hotels Websites Your rights with regard to cookies and other tracers used by MGM Muthu Hotels
B. What is a cookie?Cookies and other similar tracers are packets of data used by servers to send status information to a user's browser and return status information to the original server through this same browser.
The status information can be a session identifier, a language, an expiration date, a response field, or other types of information.
During their validity period, cookies are used to store status information when a browser accesses various pages of a website or when the browser returns to this website at a later point.
There are different types of cookies:
Session cookies, which are deleted as soon as you exit the browser or leave the website. Persistent cookies, which remain on your device until their expiration or until you delete them using the features of your browser.
C. Why use cookies?
We use cookies and other tracers primarily for the following purposes:
Cookies strictly necessary for browsing the MGM Muthu Hotels Websites and the ability to use all of their features, and intended in particular to:
Manage authentication of website visitors and the associated security measures, and ensure the proper functioning of the authentication module.
Optimize the user experience and facilitate browsing, in particular determining "technical routes" for browsing Store information regarding the "cookies" information banner seen by website visitors who then continue to browse the website after agreeing to accept cookies on their device
Implement security measures (for example, when you are asked to log in again after a certain period of time or to ensure basic operation of MGM Muthu Hotels Websites and use of their major technical features, such as monitoring of performance and browsing errors, management of user sessions, etc.)
Cookies for features intended in particular to:
Adapt MGM Muthu Hotels Websites to the display preferences of your device (language, currency, display resolution, operating system used, configuration and settings of the display of web pages based on the device you are using and its location, etc.)
Store specific information that you enter on MGM Muthu Hotels Websites in order to facilitate and customize your subsequent visits (including displaying the visitor's first and last names if the visitor has a user account).
Allow you to access your personal pages more quickly by storing the login details or information that you previously entered Cookies for visitor tracking are aimed at improving the comfort of users by helping us understand your interactions with MGM Muthu Hotels Websites (most visited pages, applications used, etc.); these cookies may collect statistics or test different ways of displaying information in order to improve the relevance and usability of our services.
Advertising cookies are intended to (i) offer you, in advertising spaces, relevant, targeted content that may be of interest to you (best offers, other destinations, etc.) based on your interests, browsing behavior, preferences, and other factors, and (ii) reduce the number of times that the advertisements appear.
Affiliate cookies identify the third-party website that redirected a visitor to MGM Muthu Hotels Websites.
Social network cookies, set by third parties, allow you to share your opinion about and content from MGM Muthu Hotels Websites on social networks (for example, the "Share" or "Like" application buttons for social networks).
The social network applications on MGM Muthu Hotels Websites as mentioned above can in some cases allow the social networks concerned to identify you even if you did not click on the application button. This type of button can allow a social network to track your browsing on MGM Muthu Hotels Websites, simply because your account in the social network concerned is enabled on your device (open session) while you are browsing
.We recommend that you read the policies of these social networks to familiarize yourself with how they use the browsing information they may collect, especially with regard to advertising. These policies must specifically allow you to make choices on these social networks, particularly by configuring your user accounts for each of them.
D. Cookie Consent
The installation of certain cookies is subject to your consent. Also, when you first visit the MGM Muthu Hotels Websites, you are asked whether you agree to the installation of this type of cookie, which is only activated after your acceptance.
This process is supported by means of an information banner on the home page of the MGM Muthu Hotels Websites, which informs you that by continuing to browse, you are agreeing to the installation of cookies that require consent on your device.
You can change your mind at any time using the various methods described in the section "Deleting and/or blocking cookies".
E. Deleting and/or blocking cookies
You have several options for deleting cookies and other tracers.
E.1 Browser settingsAlthough most browsers are set by default to accept cookies, you can, if you desire, choose to accept all cookies, always block cookies, or choose which cookies to accept based on their senders.
You can also set your browser to accept or block cookies on a case-by-case basis before they are installed. Your browser also allows you to regularly delete cookies from your device. Remember to configure all the browsers in your different devices (tablets, smartphones, computers, etc.).
Regarding the management of cookies and your preferences, configuration varies for each browser. This is described in the Help menu of your browser, as well as how to edit your preferences with regard to cookies. For example:
For Internet Explorer: http://windows.microsoft.com/en-US/windows-vista/Block-or-allow-cookies
For Safari: http://www.apple.com/legal/privacy/en-ww/cookies
For Firefox: https://support.mozilla.org/en-US/kb/enable-and-disable-cookies-website-preferences
For Opera: http://help.opera.com/Windows/10.20/en/cookies.html
For Google Chrome: http://support.google.com/chrome/bin/answer.py?hl=en&hlrm=en&answer=95647
Saving a cookie to your device depends on your wishes, which you can exercise and change at any time and free of charge using the settings offered by your browser software. If your browser is set to accept cookies on your device, the cookies embedded in the pages and content that you view may be temporarily stored in a dedicated space on your device. They can only be read by their issuer. However, you can set your browser to block cookies. Keep in mind that if you set your browser to block cookies, some features, pages and spaces on MGM Muthu Hotels Websites will not be accessible, and we cannot be held responsible in this case.
E.2 Specialized advertising platforms
Several professional advertising platforms also give you the option to accept or block cookies used by companies that are members. These centralized mechanisms do not block the display of ads; they simply prevent the installation of cookies that tailor ads to your interests.
For example, you can visit the website http://www.youronlinechoices.com to prohibit the installation of these cookies on your device. This website is offered by digital advertising professionals brought together within the European Digital Advertising Alliance (EDAA) and managed in France by Interactive Advertising Bureau France.