Assistance Made Simple

Roadzen Assistance is the largest digital roadside assistance company in the world

WHAT WE DO

We provide comprehensive roadside assistance services like vehicle repair, recovery and onward travel to help users resume mobility in the event of a vehicle breakdown.
Our services include :

WHO WE SERVE

INSURANCE

AUTOMOTIVE OEMs

FLEETS

FINANCIAL SERVICES

Enabling A New Generation Of Services

API

Ready to plug in

APIs for real-time transactions and assistance services.

APP

Request, updates,

Notification, payment all though app.

24/7 Phone Support

Create a dedicated phone line for 24/7 assistance other concierge services.

Chat Bot

Automated chatbots to deliver assistance to users to request,track & pay for assistance Services.

Connected Car

Connected into your car-telematics platform to deliver automated assistance withount any user triggers.

Powered by our digital roadside assistance platform and our vast network of providers we ensure that our users are back on the road in a rapid and reliable manner.

STRANDD

StrandD is Roadzen's on demand assistance app that uses an AI based dispatch system that connects drivers in need with the nearest assistance provider. StrandD APIs are fully customizable and can be tailored for our industry partners for their unique requirements

AI BOT

Our NLP based chat solution provides a seamless customer experience from activation to delivery of services to stranded customers.

CONNECTED CAR

Finance
AI driven financial need analysis and instant approval of loans.
Vehicle Diagnosis
Receive notifications of any issue or problem in your vehicle.
Maintenance Notifications
Periodic updates on when your vehicle needs to be serviced.
Location Mapping
Know your vehicle’s location at all times.
Roadside Assistance On-Demand
Roadside and emergency assistance available on tap and automatically through vehicle telematics.
Accident Detection
Automatic accident detection and alerts to family, friends and assistance services in such cases.
Driver Behavior and Scoring
Analyze the driver behavior and create a score based on his driving.
Usage Based Insurance
Insurance driven by the actual usage of car.

CLIENT SOLUTIONS

Analysis &
Reporting

Event driven data and insights to improve customer experience.

Digital & Teleservices Support

Our self service app, supported by our 24/7 call center to ensure that our customers know that help is just a tap away.

Real-time Updates & Tracking

Our digital platform & call center provide real time updates from case confirmation to dispatch of services & case completion.

HOW IT WORKS

Request for service on our app or through our call centre

Nearest provider identified and dispatched

Realtime tracking and support

Service Completion